Product & Performance
What are your products made from?
We select our fabrics to always have a higher quantity of natural fibres. However, we do allow for certain amounts of synthetic fibres so that our garments provide the right amount of performance, comfort, durability and freedom of movement. Specific fabric compositions can be found on each individual product page.
Are your clothes suitable for the gym?
Absolutely. Our activewear is designed for training and movement, making it suitable for gym sessions, strength training, cardio and everyday activity.
Can I wear your activewear for running?
Yes. Our range is designed to support a variety of training and active lifestyles. Individual product pages provide more information about the intended use and performance features of each garment.
Are your products sweat-wicking?
Our performance garments are designed to help manage moisture and keep you comfortable during training.
Check the individual product description for specific fabric and performance features.
How should I wash my activewear?
To help keep your garments performing at their best, we recommend following the care
instructions on the garment label.
As a general rule:
- Wash with similar colours
- Use a cool or low-temperature wash
- Avoid bleach
- Avoid fabric softener where possible
- Air dry rather than tumble drying when practical
- Do not iron directly over printed or branded areas
Always check the individual garment's care label for specific instructions.
Orders
Can I change or cancel my order?
We aim to process orders as quickly as possible, so please contact us via queries@amend.uk.com as soon as possible after placing your order.
If your order hasn't been processed yet, we'll do our best to make the requested change or cancellation. Once an order has been dispatched, we're unable to make changes to it.
How can I track my order?
Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking information.
If you haven't received your tracking details, please check your spam or junk folder before contacting our customer service team.
What should I do if my order hasn't arrived?
First, check your tracking information for the latest delivery update. If your parcel appears to be delayed or the tracking hasn't updated for several days, please contact us at queries@amend.uk.com and we'll look into it for you.
Returns & Exchanges
What is your returns policy?
We want you to feel confident in what you buy. If you're not completely satisfied with your
purchase, you can return eligible items within 30 days of receiving your order.
Items must be:
- Unworn and unused
- In their original condition
- Free from marks, stains, scents or damage
- Returned with original tags attached
- Returned in the original packaging where applicable
Please see our full Returns Policy for further details.
Can I exchange an item for a different size?
Yes. If you need a different size, please return your item and re-order in the correct size.
We recommend checking our size guide before ordering to help you find the best fit.
What if I receive a faulty or incorrect item?
We're sorry if something isn't right with your order.
Please contact us at queries@amend.uk.com with your order number and, where possible, photographs of the issue. Our team will review this and arrange the appropriate solution.
Sizing & Fit
How do your products fit?
Our products are designed with an athletic, performance-focused fit. The fit can vary slightly between products, so we recommend checking the individual product description and our size guide before ordering.
Where can I find your size guide?
You'll find our size guide on each relevant product page.
If you're between sizes, we recommend sizing up for a more relaxed fit / choosing your usual size for a fitted look.
Discounts & Promotions
Do I need to create an account to place an order?
No. You can checkout as a guest. Or alternatively create an account for a faster checkout and order history.
Can I use more than one discount code?
Unless otherwise stated, only one promotional code can be used per order.
Discount codes cannot usually be combined with other offers.
How can I contact you?
Our customer service team is here to help.
Email us at queries@amend.uk.com and we'll aim to respond within the 1-2 working days.
For order enquiries, please include your order number so we can assist you as quickly as possible.
Account & Customer Support
How do your products fit?
Our products are designed with an athletic, performance-focused fit. The fit can vary slightly between products, so we recommend checking the individual product description and our size guide before ordering.
Where can I find your size guide?
You'll find our size guide on each relevant product page.
If you're between sizes, we recommend sizing up for a more relaxed fit / choosing your usual size for a fitted look.
Still Have Questions?
Can't find the answer you're looking for?
Get in touch with our team at queries@amend.uk.com.
We're always happy to help you find the right product, size or solution.